--- title: "Buses transportation | Arrival & mobility" url: "https://www.luzern.com/en/information/planning/directions-mobility/buses" description: "Efficient arrival and departure in Lucerne for tour operators and bus drivers." language: "en" breadcrumb: "Root > Welcome to Lucerne > Information > Planning > Directions & mobility > Buses" --- **Buses in Luzern** =================== Dear tour operators and bus drivers A warm welcome to Lucerne. To ensure arrivals and departures are as efficient as possible, travel companies and bus drivers are asked to observe the following points on bringing coaches to Lucerne City. - - - - - - - - - Stopping fee Buses will only be able to access the bus stops in Lucerne city centre with a voucher booked online in advance. The fee for this will be 100 Swiss Francs and includes disembarkation and boarding of the passengers as well as 24-hour parking in the designated spaces. Without a valid booking, access to the parking spaces in Lucerne city centre is no longer possible. - Important - **Changes to the booking (e.g. date, license plate number):** Rebookings are not possible. If changes are made, a new booking must be made. The original booking must be canceled during office hours on the day of arrival (by email to ). - **Cancellation:** When canceling a booking, please state the booking number and the name in which the booking was made. The original booking must be canceled during office hours on the day of arrival (by email to ). - **Booking lead time:** It is also possible to book the voucher at short notice before arrival. - **Payment methods:** Mastercard, VISA, American Express, Diners Club, UnionPay, Google Pay, Apple Pay and Twint. Purchase on account and payment on site are not possible. Links and downloads - - - - - - - 1. How to obtain a stopping authorisationWithout a pre-booked and pre-paid stopping voucher, access to the stopping places in Lucerne city centre is prohibited. **Booking** Stopping voucher can be booked online in the Lucerne Tourism webshop. Bookings can be made up to four months in advance. The following information is required for the booking: - Exact date of arrival - Stopping point for drop-off - Licence plate number of the coach Attention: the correct licence plate number is important for the inspection! **Costs** - The stopping fee is 100 Swiss francs per coach. It entitles the holder to one drop-off **and** one pick-up at one of the three bus stops in the city center and to park for 24 hours in the designated parking spaces. - The reduced stopping fee is 75 Swiss francs per coach. It only entitles the holder to dropp-off **or** pick-up once at one of the three stops in the city center and to park for 24 hours in the designated parking spaces. **Validity** The stopping authorisation is only valid on the day booked and only for the coach booked. The fee entitles the holder to one drop-off and one pick-up at one of the designated stops in the city centre and 24-hour parking at the Rösslimatt Kriens and Brüelmoos car parks. Multiple journeys on the same day require multiple bookings. **Voucher** After booking, you will receive a voucher with a QR code by e-mail. IMPORTANT: The voucher must be in the possession of the coach driver. Make sure that your chauffeurs receive the voucher in sufficient time. Check whether the number of the control plate has been entered correctly. **Validation** The transport service will check and validate your voucher when you enter a stopping place. Any further accesses must be booked again. **Further questions?** - - Lucerne Tourism is happy to help : or - 2. Travelling without a valid stopping voucherAnyone arriving without a valid stopping voucher will be turned away by the traffic service at the parking spaces in Lucerne city centre. Violations of the parking service's instructions will be reported to the Lucerne police. ATTENTION: A stopping voucher may not be subsequently booked at the stopping areas. Buses without a stopping voucher can use the coach parking spaces “Landenberg/Alpenquai”, “Rösslimatt Kriens” or “Brüelmoos” to make the booking. Stopping and parking in other public car parks or at public bus stops is not permitted for buses and will be reported to the police. - 3. Stopping areasThe coach stops in the city centre are for intended for the boarding and disembarking of passengers. Waiting on public roads is prohibited, stopping in areas not intended for coaches is consistently punished by the Lucerne police. After letting passengers disembark, the coach continues to one of the available parking spaces and waits there until passengers are ready to be picked up again. Short-term parking is permitted at some bus stops, depending on the season and the time of day. **The official coach stops in Lucerne are as follows:** **Old town area:** **Schwanenplatz** Stopping is prohibited 24/7 With advance booking: Disembarking permitted No parking No boarding No luggage handling 3 stopping bays GPS coordinates: Walking time to Löwenplatz: 10 mins **Löwenplatz** Stopping is prohibited 24/7 With advance booking: boarding and disembarking permitted Luggage handling permitted No parking, not even short-term 11 stopping bays GPS coordinates: Walk to the old town via Hertensteinstrasse: 10 min **Kasernenplatz** Stopping is prohibited 24/7 With advance booking: boarding and disembarking permitted Luggage handling permitted No parking 5 parking bays GPS coordinates: Walking time to the old town via Spreuer Bridge: 5 mins **Near railway station and boat station:** **Stopping curb Inseliquai** No stopping 24/7 with the exception of coaches Boarding and disembarking permitted Luggage handling permitted No parking 2 stopping bays Access is from the south. When approaching from Bahnhofplatz, a U-turn can be made via the Landenberg car park. GPS coordinates:: Distance to city centre 1.0 km Walking time to boat station/railway station: 4 mins **Landenberg/Alpenquai** Coach parking 06:00-22:00 max. parking time 2 h Boarding and disembarking permitted Luggage handling permitted Parking fee CHF 12/hour 14 parking bays 4 spaces with parking ban for boarding and dismounting Distance to city centre 1.2 km Access via Bahnhofsplatz or Tribschenstrasse (2 km) GPS coordinates: - 4. Parking areas The bus waits at one of the stops until passengers are ready to be picked up again. All parking is subject to a fee. The fee can be paid using the standard car park apps or with coins in Swiss francs or euros. Please take note of information signs and turn off the engine after parking. **Rösslimatt Kriens** GPS coordinates: 47.033173,8.295662 Bus parking lot 24/7 max. parking time 24 h With advance booking: Parking entitles to 24 h parking Fee: CHF 5/hour, daily rate CHF 50 Boarding and disembarking prohibited 28 parking spaces Infrastructure: Public transport connection, toilets, WC emptying station Distance from city center 3 km Access via Obergrundstrasse - Eichwilstrasse **Brüelmoos** GPS coordinates: 47.0493,8.34172 Bus parking lot 24/7 max. parking time 24 h With advance booking: Parking entitles to 24 h parking Fee: CHF 5/hour, daily rate CHF 50 Boarding and disembarking prohibited Luggage handling permitted 13 parking spaces Facilities: Public transport connection, seating, refreshments, WC emptying station Distance from city center 3.7 km Buses may use the Haldenstrasse bus lane **Alpenquai / Landenberg** GPS coordinates: 47.04687,8.31551 Bus parking lot 06:00-22:00 max. parking time 2 h Boarding and disembarking prohibited Luggage handling permitted Parking fee CHF 12/hour Flat-rate parking fee (advance booking) is not valid on this PP 14 parking spaces 4 spaces with parking ban for boarding and disembarking Facilities: seating, catering facilities nearby, toilets, WC emptying station Distance from city center 1.2 km Access via Bahnhofsplatz or Tribschenstrasse (2 km) - 5. Directions and navigationWith the navigation map of the ‘iParkiere’ app, you can easily find the stops and car parks in Lucerne: If you use Google Maps, you will find the coordinates of the individual stops and parking lots here: **Schwanenplatz** GPS coordinates: 47.05357,8.30875 **Löwenplatz** GPS coordinates: 47.05668,8.31087 **Kasernenplatz** GPS coordinates: 47.05165,8.30006 **Rösslimatt Kriens** GPS coordinates: 47.033173,8.295662 **Brüelmoos** GPS coordinates: 47.0493/8.34172 **Stopping curb Inseli** GPS coordinates: **Alpenquai / Landenberg** GPS coordinates: 47.04687,8.31551 - 6. General rules for coach transportAre you travelling to Lucerne by coach? Please note the following points: - Before travelling to Lucerne, find out about the current rules at . - A stopping fee of 100 Swiss Francs must be paid in advance. - Only stop in the designated spaces. Stopping in bus lanes or at public transport stops is prohibited. - New entry/exit rules: Schwanenplatz only allowed to disembark, Kasernenplatz and Löwenplatz allowed to board and disembark. - Agree a different boarding point from the disembarking point with your guests before they disembark. - Parking - even for short periods - is prohibited in the stopping places. The Brüelmoos or Rösslimatt Kriens car parks are available for temporary parking. - The instructions of the traffic service must be followed in all cases Any more questions? Lucerne Tourism is happy to help : or Thank you for visiting Lucerne - and have a safe journey! - 7. FAQ on the new stopping fee **General questions** - *How exactly does payment and disembarking and boarding work?* A fee of 100 Swiss francs is payable for access to the parking spaces in the city centre. The fee includes one disembarkation and one boarding process of the passengers and 24-hour parking in the designated spaces. If only one stop is required (only disembarking or only boarding), there is a reduced fee of 75 Swiss francs. For this booking, the day of the stop, the name of the stopping place where the guests are getting off and the licence plate number of the bus must be known. A written confirmation with a voucher follows the booking via e-mail. On arrival at the stopping place, a camera scans the licence plate to check whether the coach has paid the fee. After stop-ping, the confirmation with the voucher (QR code on the voucher) is scanned by the traffic service on site on the bus driver’s/guide's mobile phone or on the printed voucher. - *For which stopping places in Lucerne does the fee apply?* For the stopping places at Schwanenplatz (disembarking only), Löwenplatz and Kasernenplatz (disembarking and boarding). You can park in the Rösslimatt and Brüelmoos parking spaces for 24 hours after paying the stopping fee, i.e., the fee for parking is included in the fee. At the Al-penquai/Landenberg bus parking space, the parking fee must be paid from the first minute even if the stopping fee for 100 Swiss francs has been paid. - *How much does the stopping fee cost and how can I book and pay it?* The stopping fee costs 100 Swiss Francs. It includes one disembarking and one boarding process and up to 24 hours of parking in the Brüelmoos or Rösslimatt parking spaces. If only a single stop is required (only disembarking or only boarding), a reduced rate of 75 Swiss Francs applies. This also includes the fee for parking in the Rösslimatt or Brüelmoos parking spaces. Bookings can only be made in advance and at . The following payment options are available: Credit cards valid in Switzerland, Google Pay or Twint. - *Are there bus parking spaces in Lucerne where the stopping fee is not charged?* Yes, disembarking and boarding at the bus parking space Alpenquai/Landenberg is permitted, maximum parking time 2 hours. Please note that parking is prohibited from 10 pm to 6 am. The parking fee indicated on the parking meter applies here. - *Do I have to buy a voucher for each stop if I come to Lucerne several times a day?* Yes, the fee includes one disembarking and one boarding process. Parking in the Brüelmoos or Rösslimatt bus parking spaces is included in the fee. Multiple journeys with disembarking or boarding processes, even on the same day, must be booked and paid for several times. - *Do I also have to pay the fee if my guests are staying overnight in a hotel?* Yes, the stopping fee applies regardless of whether the tour group is staying overnight in Lucerne or not. It includes one disembarking and one boarding process and 24 hours parking in the desig-nated bus parking spaces. - *My group is staying in Lucerne for several nights. How often does the fee have to be paid?* The fee includes one disembarking and one boarding process and 24 hours parking in the desig-nated bus parking spaces. Multiple journeys, on the same day or on different days, must be booked and paid for several times. - *Which buses are subject to the charge?* The fee applies to all vehicles within the ‘company bus/coach’ category, which is defined in the “Ordinance on the Technical Requirements for Road Vehicles in Art. 11 para. 2 of the Swiss Con-federation” (i.e., single or double-decker buses with more than nine seats). All other vehicles may not stop in the spaces affected by the stopping fee - not even with a fee paid on their licence plate. - *Does the fee also apply to minivans and cars?* No. Minivans or cars must park in the parking spaces signaled for them. They are not allowed to stop in these stopping places. Only company cars (buses/coaches) may drive into the corre-sponding stopping places. Minivans are recommended to stop in public parking lots or freight handling areas. - *Is there a maximum number of reservations or availability restrictions per day?* The number of reservations is not limited. - *How far in advance can the stopping fee be paid, and the voucher booked?* The reservation system will be launched on 1 April 2025. Bookings can be made generally a maxi-mum of 4 months before the stopping process in Lucerne. - *How close to the arrival day in Lucerne can I make a reservation and pay the fee?* The fee can be paid at very short notice. However, the fee must be paid in advance. It is not pos-sible to book on site at the stopping place. - *Is the reservation valid for the calendar day or for 24 hours?* The booking, or voucher, is valid per calendar day, and the fee includes 24 hours’ parking in the spaces designated for this purpose. The fee for the parking space is therefore valid, for example, on 10 April 2025, from 00:00 to 23:59. The voucher is valid for 24 hours from the time it is validated. If a bus is parked overnight in a parking space, the voucher remains valid for that parking space on the following day as well. - *At what times of day is payment of the fee required?* The fee must be paid for stopping processes around the clock (24 hours a day). **Booking & payment** - *Where and how can I pay the stopping fee?* Via the bus traffic website of Lucerne Tourism: - *Can the fee be paid in cash on site in Lucerne?* Cash payment on site is not possible. The fee must be paid online and in advance at . - *What happens if a bus arrives at a stopping place without a voucher, i.e., without having paid the fee?* A bus that has not paid the fee but still drives to a stopping place will be turned away by the local traffic service. It can then drive to a short-stay bus parking space (e.g., Landenberg), pay online there and then return with a valid booking and corresponding voucher and allow the passengers to disembark. - *How do I obtain a receipt for my booking?* The order confirmation, which is sent by e-mail after booking, serves as your receipt and contains all relevant information. **Cancellation & change of bookings** - *I cannot travel to Lucerne on the day I have booked and will be travelling on another day. Can I cancel my booking?* Yes, but you cannot cancel the booking yourself; instead, you must give the Lucerne Tourist Infor-mation Office the order to cancel it (). A new booking can then be made by yourself. - *How quickly can a booking be cancelled?* This can be cancelled at very short notice - i.e., even on the day of arrival during the . Cancellations after the day booked are not possible. - *What happens if the bus has been changed before or during the journey and the licence plate number has changed as a result?* The booking must be cancelled, and a new booking must be made. You cannot make the cancella-tion yourself, but only via the Tourist Information Office of Lucerne Tourism (). **Contact & Support** - *Who can I contact if I have questions or problems?* If you have any questions or problems, please contact the Tourist Information Office of Lucerne Tourism (, phone ) during . All necessary information as well as a leaflet and a city map with all information for downloading or printing can be found at . - Flyer in various languages - Map in various languages - Schwanenplatz Luzern – zentraler Platz mit historischen Gebäuden und Uhrengeschäften - Carparkplatz Löwenplatz Luzern - Car-Parking Luzern – Kasernenplatz - Panoramablick auf Luzern mit Pilatus im Hintergrund - Reisebusverkehr in der Luzerner Innenstadt