Visitor Card Lucerne

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Your advantages with the Visitor Card Lucerne

The Visitor Card gives over night guests free use of buses and trains within zone 10 of the city network, as well as a range of discounts for cableways, mountain railways, museums and excursions in the Lucerne-Lake Lucerne Region. You can also take advantage of ‘Free WiFi – LUZERN.COM’ hotspots dotted around the city.

The Visitor Card is available to you during your entire stay in the Lucerne-Lake Lucerne Region. The Visitor Card will be sent to you by e-mail directly from your accommodation shortly before your stay. You can then download the Visitor Card to your mobile phone in the wallet or print it out as a PDF (print@home). You may also ask for the Visitor Card when you check in at your accommodation.

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Terms and conditions

Validity of the Visitor Card

The Visitor Card is personal, non-transferable and valid for the days of arrival and departure and all those in between. The Visitor Card is valid for up to 14 days per stay, starting from the day of arrival. Persons from 6 to 16 15.99 years count as children.  Validity in accordance with the standard opening times and terms and conditions governing the individual suppliers delivery of service. Partners taking part in the scheme may, for reasons they deem important, limit the availability of discounted services in part or in full. In order to benefit from the discounts, the Visitor Card must always be presented. The suppliers are entitled to check the identity of Visitor Card holders by means of a passport or ID card.

Inclusive public transport ticket

The Visitor Card gives visitors staying in an accommodation in Lucerne free travel on public transport in the city of Lucerne. It offers free use of buses and trains (2nd class) within zone 10 (excluding boat trips). When you first arrive at your accommodation, the reservation confirmation is accepted as a valid ticket.

Further information on public transport in Lucerne may be found on the website of the Passepartout regional tariff association. On the first arrival to your accommodation, the reservation confirmation will be accepted as a valid public transport ticket.


At selected locations in the city of Lucerne, guests staying overnight in Lucerne have the opportunity to connect to the WLAN network "Free WiFi - LUZERN.COM" free of charge.

To register with "Free WiFi - LUZERN.COM", please use your personal Visitor Card number. You will find this on the printed card or in your smartphone wallet. Detailed instructions can be found here

Use #MyLucerne or #LakeLucerneRegion and share your moments with us.

Information and contact

Feel free to contact the Lucerne Tourist Information if you have any questions regarding the Visitor Card or the Lucerne-Lake Lucerne Region.


Location and contact

Luzern Tourismus AG
Tourist Information
Zentralstrasse 5
6002 Luzern
+41 41 227 17 17