The Visitor Card gives overnight guests in city hotels free use of buses and trains within zone 10 of the city network, as well as a range of discounts for cableways, mountain railways, museums and excursions in the Lucerne-Lake Lucerne Region. You can also take advantage of ‘Free WiFi – LUZERN.COM’ hotspots dotted around the city.
Your advantages
The visitor card is available to you throughout your stay in the Lucerne-Lake Lucerne adventure region, allowing you to enjoy attractive benefits.
FAQ
Your Visitor Card will be emailed to you directly by your accommodation shortly before your stay. You can then download the Visitor Card to your mobile phone’s digital wallet or print it out as a PDF (print@home). You may also request the Visitor Card when you check in at your accommodation.
As an overnight guest in the city of Lucerne, you can use all buses and trains within Zone 10 of the city network free of charge, as well as enjoy various discounts on cable cars, mountain railways, museums and excursions in the Lucerne-Lake Lucerne region. You can also make use of the “Free WiFi - LUZERN.COM” hotspots throughout the city.
In order to benefit from the discounts, the Visitor Card must always be presented. The suppliers are entitled to check the identity of Visitor Card holders by means of a passport or ID card.
You can find all the discounts available with the Visitor Card here. If you are staying in accommodation in the city of Lucerne or Kriens, you can also use public transport (bus and train) in Zone 10 of the city of Lucerne. The boat is not included.
Validity in accordance with the standard opening times and terms and conditions governing the individual suppliers delivery of service. Partners taking part in the scheme may, for reasons they deem important, limit the availability of discounted services in part or in full.
The Visitor Card is valid for the days of arrival and departure and all those in between. The Visitor Card is valid for up to 14 days per stay, starting from the day of arrival.
The Visitor Card gives visitors staying in an accommodation in the city of Lucerne free travel on public transport in the city of Lucerne. It offers free use of buses and trains (2nd class) within zone 10 (excluding boat trips). When you first arrive at your accommodation, the reservation confirmation is accepted as a valid ticket. If you have any queries regarding validity on public transport, please contact your accommodation directly.
Further information on public transport in Lucerne may be found on the website of the Passepartout regional tariff association. On the first arrival to your accommodation, the reservation confirmation will be accepted as a valid public transport ticket.
The Visitor Card cannot be purchased. The Visitor Card is only available to overnight guests who pay visitor's tax.
The Visitor Card is personal and non-transferable.
At selected locations in the city of Lucerne, guests staying overnight in Lucerne have the opportunity to connect to the WLAN network "Free WiFi - LUZERN.COM" free of charge.
To register with "Free WiFi - LUZERN.COM", please use your personal Visitor Card number. You will find this on the printed card or in your smartphone wallet. Detailed instructions can be found here.
Use #visitlucerne and share your moments with us.
Feel free to contact the Lucerne Tourist Information if you have any questions regarding the Visitor Card or the Lucerne-Lake Lucerne Region.
Free public transport in Lucerne
If you are staying overnight in the city of Lucerne, you can use all buses and trains within Zone 10 of the city network free of charge
Discounts
Discounts for cable cars, mountain railways, museums and excursions in the Lucerne-Lake Lucerne region
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