Visitor Card Lucerne

The Visitor Card gives over night guests free use of buses and trains within zone 10 of the city network, as well as a range of discounts for cableways, mountain railways, museums and excursions in the Lucerne-Lake Lucerne Region.

You can also take advantage of ‘Free WiFi – LUZERN.COM’ hotspots dotted around the city.

Your advantages with the Visitor Card Lucerne

The Visitor Card is available to you during your stay in the Lucerne-Lake Lucerne Region. After your accommodation has provided you with the necessary documents and links, you have the opportunity to create your personal, digital guest card before your arrival via our online portal and downloading it to your smartphone or printing it at home; alternatively, ask for it when you check in at your accommodation in Lucerne. Your hotel will be pleased to issue you with the necessary documentation and links.

Feel free to contact the Lucerne Tourist Information if you have any questions regarding the Visitor Card or the Lucerne-Lake Lucerne Region.

We look forward to your visit and hope you enjoy your stay with us in the Lucerne-Lake Lucerne Region.


‘Free WiFi – LUZERN.COM’ hotspots dotted around the city of Lucerne may be used by visitors staying at local accommodations.

The personal Visitor Card number is used to sign into the hotspots. It may be found on the printed card or on the virtual digital card in the smartphone wallet. Detailed instructions can be found here.

Use #MyLucerne and share your moments with us.

Instructions for the WiFi

Numerous discounts

  • 10% on standard rates for the Titlis Bergbahnen
  • 20% on guided city tour in Lucerne (single rate)
  • 20% on standard rates for the Rigi Bahnen
  • 20% on standard rates for the Stoosbahnen
  • 20% on standard rates for the CabriO-Stanserhorn-Bahn
  • many other discounts
Discover all discounts

Inclusive public transport ticket

The Visitor Card gives visitors staying in an accommodation in Lucerne free travel on public transport in the city of Lucerne. It offers free use of buses and trains (2nd class) within zone 10 (excluding boat trips).

Further information on public transport in Lucerne may be found on the website of the Passepartout regional tariff association. On the first arrival to your accommodation, the reservation confirmation will be accepted as a valid public transport ticket.

Download the zone plan

Terms and conditions

The Visitor Card is personal, non-transferable and valid for the days of arrival and departure and all those in between. Valid for up to 14 days per stay, starting from the day of arrival. Ages 6 to 16 count as children. Validity in accordance with the standard opening times and terms and conditions governing the individual suppliers delivery of service. Partners taking part in the scheme may, for reasons they deem important, limit the availability of discounted services in part or in full. The suppliers are entitled to check the identity of Visitor Card holders by means of a passport or ID card.


Location and contact

Luzern Tourismus AG
Tourist Information
Zentralstrasse 5
6002 Luzern
+41 (0)41 227 17 17